Privacy Policy and SMS Terms and Conditions

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Effective Date: June 11th, 2026

Nation Pong LLC ("Nation Pong," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for programs, create an account, purchase memberships, or communicate with us.

We may collect the following information:

• Name
• Email address
• Mobile phone number
• Mailing address
• Emergency contact information
• Payment information (processed securely through third-party payment providers)
• Membership and program registration information
• Waivers and consent forms
• Website usage information through cookies and analytics tools

We use your information to:

• Manage memberships and accounts
• Process registrations and payments
• Confirm reservations and classes
• Send receipts and account notifications
• Respond to customer service requests
• Provide updates regarding programs, tournaments, and events
• Send promotional offers if you have provided your consent
• Improve our services and website
• Comply with legal obligations

If you consent to receive SMS messages from Nation Pong LLC, you may receive text messages related to:

• Appointment and reservation confirmations
• Class reminders
• Membership notifications
• Tournament updates
• Program announcements
• Promotional offers and special events
• Message frequency varies.
• Message and data rates may apply.
• You may opt out at any time by replying STOP to any text message.
• For assistance, reply HELP or contact us using the information below.
• SMS consent is not shared with third parties or affiliates for marketing purposes. Mobile information will not be sold or shared with third parties for promotional or marketing purposes.

• We may share information only when necessary with trusted service providers that help us operate our business, including:
• Payment processors
• Membership management platforms
• SMS messaging providers
• Email service providers
• Website hosting providers
• These providers may only use your information to perform services on our behalf.
• We do not sell your personal information.

• Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic.

• We maintain reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure.

• Our programs serve children, but personal information about minors is collected only through a parent or legal guardian.

You may request to:

• Access your personal information
• Correct inaccurate information
• Update your contact information
• Delete your information where permitted by law
• Withdraw marketing consent at any time

Nation Pong LLC

3371 N University Drive

Hollywood, FL 33024

Phone: (954) 388-0400

Email: StepUp@NationPong.com

Website: NationPong.com

• We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Effective Date: June 11th, 2026

By opting in to receive SMS messages from Nation Pong LLC, you agree to these SMS Terms and Conditions.

Nation Pong LLC may send SMS messages regarding:

• Membership updates
• Reservation confirmations
• Class reminders
• Tournament notifications
• Program announcements
• Promotional offers
• Club news and special events

• By providing your mobile phone number and opting in, you expressly consent to receive recurring SMS messages from Nation Pong LLC.
• Your consent is not a condition of purchasing any product or service.

• Message frequency varies depending on your participation, reservations, memberships, and communication preferences.

• Message and data rates may apply according to your wireless carrier's plan.

• You may opt out of SMS communications at any time by replying STOP to any message.
• After opting out, you will receive one final confirmation message, and no additional SMS messages will be sent unless you opt in again.

For assistance, reply HELP to any message or contact:

Nation Pong LLC

Phone: (954) 388-0400

Email: StepUp@NationPong.com

Website: NationPong.com

• SMS services are available on participating U.S. wireless carriers. Delivery is subject to your carrier's network availability and is not guaranteed.

• Your privacy is important to us.
• We do not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates for their marketing purposes.
• For more information, please review our Privacy Policy.

• Nation Pong LLC reserves the right to modify these SMS Terms and Conditions at any time. Updates will be posted on our website with a revised effective date.

Data Sharing Commitment

• Nation Pong LLC is committed to protecting your personal information. We do not sell, rent, transfer, share, or otherwise disclose your personal information, including your mobile phone number and SMS consent, to any external organization, affiliate, or third party for marketing or promotional purposes.
• We may disclose personal information only when:
• Required by law, court order, or legal process;
• Necessary to protect the rights, safety, or property of Nation Pong LLC or others; or
• Required for trusted service providers to perform services on our behalf (such as payment processing, website hosting, membership management, or SMS delivery). These providers are contractually required to safeguard your information and may use it only to provide the requested services.

• Nation Pong LLC maintains administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.
• Our privacy and security practices include:
• Role-based access controls that limit access to personal information to authorized personnel only.
• Employee privacy and security training regarding the proper handling of customer information.
• Vendor agreements that prohibit the unauthorized use, disclosure, or transfer of customer data.
• Secure data handling procedures for collecting, storing, transmitting, and disposing of personal information.
• Regular monitoring and review of our privacy and security practices to help prevent unauthorized access or sharing.
• We are committed to maintaining the confidentiality and security of your personal information and continuously improving our safeguards to protect it.

For assistance, reply HELP, call us at (954) 388-0400, or email info@nationpong.com.

• By providing your mobile phone number and selecting “Yes,” you agree to receive SMS messages from Nation Pong LLC, including account notifications, reservation confirmations, program updates, promotional offers, and other club-related communications. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Consent is not a condition of purchasing any goods or services. Please review our Privacy Policy and SMS Terms and Conditions for additional information.  Please type “Yes” if you agree to receive SMS messages from Nation Pong LLC, or “No” if you do not wish to receive SMS messages. SMS consent will not be sold or shared with third parties for their marketing purposes.
• Brand name: Nation Pong LLC, or a clear minor variation
• Opt-out instructions: use keyword STOP to Opt Out.
• Nation Pong LLC: You can reach us at 954-388-0400 and https://nationpong.com. Message frequency varies. Message and data rates may apply. Reply STOP to opt out.”
• Business phone number:  954-388-0400
• Email address:  info@NationPong.com
• Mailing address:  3371 N University Drive, Hollywood FL 33024
• For help, reply HELP, call (954) 388-0400, or email info@nationpong.com
• If you would like to receive Informational text message communications from Nation Pong LLC, from +19543880400, you can sign up by texting [KEYWORD for info signup] to +19543880400.  Message frequency varies and may include responses to messages you send us, as well as information relevant to your relationship with us. Message and data rates may apply. You can opt-out of messaging at any time by replying STOP. For assistance, reply HELP.  If you would like to receive Marketing text message communications from Nation Pong LLC, +19543880400, you can sign up by texting [KEYWORD for marketing signup] to +19543880400.  Message frequency varies and may include discount codes, special deals or texts promoting our products/services. Message and data rates may apply. You can opt-out of messaging at any time by replying STOP. For assistance, reply HELP.  Our privacy policy and messaging terms and conditions are available at https://nationpong.com/privacy-%26-sms-conditions for more information.